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Ian Wood Boiler and Heating Services Privacy Notice

This Privacy Notice will explain how our organization uses the personal data we collect from you when you use our website.
In this notice, the use of "We" or "Us" refers to Ian Wood Boiler and Heating Services

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Ian Wood Boiler and Heating Services collects the following data:

Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Ian Wood Boiler and Heating Services with most of the data we collect. We collect data and process data when you:

• Place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Complete the online contact form.

We may also receive your data indirectly from the following sources:

• Insurance companies following a claim by you.

How will we use your data?

Ian Wood Boiler and Heating Services collects your data so that we can:

• Contact you to discuss our service and arrange visits
• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.

How do we store your data?

Ian Wood Boiler and Heating Services securely stores your data on servers at Pac Web Hosting

We will keep the data you enter on our website for up to two years. Once this time period has expired, we will delete your data by deleting any files containing your personal information.

What are your data protection rights?

Ian Wood Boiler and Heating Services would like to make sure you are fully aware of all of your data protection rights. Every customer is entitled to the following:

• The right to access – You have the right to request Ian Wood Boiler and Heating Services for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that Ian Wood Boiler and Heating Services correct any information you believe is inaccurate. You also have the right to request Ian Wood Boiler and Heating Services to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that Ian Wood Boiler and Heating Services erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that Ian Wood Boiler and Heating Services restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to Ian Wood Boiler and Heating Services’s processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that Ian Wood Boiler and Heating Services transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 01343818153
Or write to us: 21 Kirkhill Dr, Lhanbryde, Elgin IV30 8QA

Privacy policies of other websites

The Ian Wood Boiler and Heating Services website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Ian Wood Boiler and Heating Services keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28 March 2021.

How to contact us

If you have any questions about Ian Wood Boiler and Heating Services’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Call us: 01343818153
Or write to us at: 21 Kirkhill Dr, Lhanbryde, Elgin IV30 8QA

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email:
Scotland@ico.org.uk

Address:
The Information Commissioner’s Office – Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh
EH8 8FT